Many of our stores offer just the kind of service you are looking for - from gift wrapping and shipping to finding that special something you just can't locate anywhere else.  Please let us know YOUR special needs and we will find the solution or direct you to the merchant who can.

Please call Carmel Plaza's Concierge Center at (831) 624-1385 for any assistance during normal Carmel Plaza hours or stop by our Ocean Avenue level (Suite 219A) next to Cole Haan for all of your guest service needs including:

• Purchase of our exclusive Mall Gift Card branded by American Express
• Directions and area information
• Information on Carmel Plaza and surrounding community events and services
• Guided tours throughout Carmel Plaza stores
• Wheelchairs offered for on-site use
• Umbrella service
• Copy and fax service
• Hotel & restaurant reservations and recommendations
• Restrooms, an ATM and payphones are located on the 3rd level of the Plaza.

Parking Validations
Several of our retailers do offer parking validations for customers that park in the parking garage conveniently located on our premises.

Retailers participating in parking validations include the following: